Privacy Policy

Acurrax Pte Ltd ("Acurrax", "we", "us", or "our") is committed to protecting the privacy of individuals who interact with our website at www.acurrax.com and our services. This Privacy Policy explains how we collect, use, and protect your personal data.

1. Information We Collect

We collect information you provide directly to us, including when you submit a request for quotation, send us a message through our contact form, or subscribe to our newsletter. This may include your name, email address, company name, phone number, and the content of your messages.

We also collect certain information automatically when you visit our website, including your IP address, browser type, pages visited, and referring URLs, for the purpose of improving our website and understanding how it is used.

2. How We Use Your Information

• To respond to your enquiries and service requests
• To provide maritime services and AI solutions you have requested
• To send you relevant updates and insights you have subscribed to
• To improve our website and services
• To comply with legal obligations

3. Legal Basis for Processing

We process your personal data on the basis of your consent (where you have provided it), the performance of a contract (where processing is necessary to provide services you have requested), and our legitimate interests in operating and improving our business.

4. Data Sharing

We do not sell your personal data to third parties. We may share your data with trusted service providers who assist us in operating our website and delivering our services, subject to appropriate data processing agreements. We may also disclose data where required by law or regulation.

5. Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Contact and enquiry data is typically retained for 3 years.

6. Your Rights

Depending on your jurisdiction, you may have rights including the right to access, correct, or delete your personal data; the right to restrict or object to processing; and the right to data portability. To exercise any of these rights, please contact us at [email protected].

7. Cookies

Our website uses minimal cookies necessary for basic site functionality. We do not use advertising or tracking cookies from third-party advertising networks.

8. Contact

For any privacy-related questions or to exercise your rights, please contact us at [email protected].